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Posted: Fri 12:03, 15 Nov 2013 Post subject: hollister pas cher What Does the Consumer Want |
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They want quality. It is natural. Besides, they wish to have an opportunity to have a personal control and estimate the level of this quality. Customers wish to have a chance of returning items they are not satisfied with. It means that if a person finds some fault with the product he has a right to demand a refund and you are [url=http://www.anepf.fr]doudoune moncler pas cher[/url] to give him money back. Clients expect to have a direct access to the company with no intermediaries involved. Consumer wants you to bring them joy and pleasure. They expect to meet easy going people in your company. That is why they cant stand long and complicated instructions what they have to do when something goes wrong. They anticipate your customer support service is ready to come and fix [url=http://www.mquin.com/pjsdoudoune.php]doudoune parajumpers[/url] everything all right. Customer wants to live in the atmosphere of predictability regarding your company. That is why McDonalds is so popular: you just know what you will be offered when you come here. The [url=http://www.batfriendtrust.it]hogan outlet[/url] following are [url=http://www.jeremyparendt.com/Barbour-Paris.php]barbour france paris[/url] the steps of your company image formation and retaining of the customers: Do everything properly from the first time. You should satisfy [url=http://www.tagverts.com/barbour.php]barbour online shop[/url] your client with his first purchase of your product. Regard your customer expenses as long term and efficient investment not as additional and burdensome losses. You should aim [url=http://www.rtnagel.com/airjordan.php]nike air jordan pas cher[/url] at expanding the circle of your clients, search for improvement (in the product, service) to attract new clients or m turn them into regular. You should aspire to surpass the clients expectations. You [url=http://www.mxitcms.com/abercrombie/]abercrombie milano[/url] should build up reliable and close contact with your customers. Never argue with a client, look for alternative solution beneficial for both. You main priority should be finding your regular client who trusts your company and prefers your brand to all the rest.
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No matter who is your consumer? Anyway he is the highest authority for you, whose opinion is a law for you. One of the best definitions of a consumer belongs to Mahatma Gandi, many leading companies owe their primacy to these simple postulates: Consumer is the [url=http://www.davidhabchy.com]barbour outlet[/url] main person in your office. He does not depend on you. All of us depend [url=http://www.par5club.com/louboutin.php]louboutin[/url] on him. He is no hindrance for our work. He is the target of our work. He is a part of our work. We dont do him a favor serving him. He does us a favor giving us such an opportunity. The trite phrase Client is always right this is the credo of any marketing oriented company aimed at success. It cant be otherwise. As a company with long term goals of development you should know what your customer wants. Without it you will hardly manage to build a good service for your clients. So, what are the clients present expectations?
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